Shops Like Sorelleuk

If you’re thinking of purchasing then let’s hope it fits and you’re happy with it because you’re screwed otherwise. They ignore your comments on social media, take forever to reply to emails, don’t refund you & when they do finally reply to emails it’s a sarcastic email. Probably the worst customer service I’ve received in a long time which is a shame.

I am most unhappy about the service and the way they’ve handled (or failed to handle) my issue however, the products were also very disappointing. I ordered their “Abbie Metallic cardigan dress” and I was gutted because it was absolute nothing like the pictures, no way on earth you could wear it as a dress, it’s a cardigan unlike the pictures.

Save yourself the hassle and order somewhere else, the customer service team are absolutely dire.

Do not order from this brand. My order arrived missing an item and they are refusing to take any action. Honestly shocked. Disputing via PayPal now so wish me luck...

In terms of quality, it has been hit or miss. The good items are really good but some stuff isn’t lined which is a shame.

Overall not worth it if they are going to lie about packing orders and not actioning disputes.

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VERY VERY BAD COMPANY TO DEAL WITH. MY ORDER ARRIVED LATE. THIS WAS A GIFT FOR MY GIRLFRIEND FOR HER BIRTHDAY. AS IT ARRIVED LATE I SENT IT BACK TO BE GIVEN A CREDIT NOTE. THEN THE WAS I WAS SPOKEN TO WAS SHOCKING. THEY DO NOT HAVE A CARE IN THE WORLD WHEN THEY HAVE YOUR MONEY. CURRENTLY GOING THOUGH THE BANK TO GET MY MONEY BACK.
PLEASE LISTEN TO OTHER AND SHOP ELSEWHERE.
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I purchased a couple of 2 pieces and a top and didn’t read any reviews before buying but came across many bad ones whilst waiting for my order to arrive and became worried it wouldn’t arrive or if it did that the quality would be poor. When they did come the stitching was slightly scruffy in some places and the top stained my hands somehow after the first wear so I’ll definitely hand wash to prevent staining other clothes. Aside these problems I do like what I ordered although I probably won’t purchase anything from Sorelle UK again as it doesn’t look like they do refunds either, just a bit too risky for me

To cut a long story short Sorelle UK are a joke. I don't care about the money they have scammed from me but I do care about them getting away with no consequences for this action. My case is in the hands of the fraud team.