By CGRANT on 17th July 2011
I found when this product arrived and I tried it The word" Fantastic "came to mind, I could come home from work and have fully cooked meal in no time at all.
A few months on,then I notice a singing/hissing sound when I switched the cooker on and thought, what's going on here,so I stopped the cooking by lifting the handle and when I looked inside the dish a massive crack had appeared in a funny place all around the oven dish, It looked as if it was inside the glass-it was.
I rang customer services who were really good and offer to exchange my oven, I was pleased as it was not even 12 months old. Now the crack has returned in my replacement oven and it is Sunday no one to tell ,customer services closed.I still have not had 12 months out of this cooker and now I have lost faith in it, The idea of it is brilliant, but It cannot go past the 12month mark, which to me says something needs fine tuning here.